Return Policy

RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Please note, there will be a 15% restocking fee applied to all returns.

RETURN PROCESS
To return an item, place the item securely in its original packaging, and mail your return to the following address:
Carello Group
Attn: Returns
1080 S Rogers cir
Boca Raton, FL 33487

REFUNDS
After receiving your return and inspecting the condition of your item, we will process
your return. Please allow at least 14 days from the receipt of your item to process
your return.

EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS
If you have any questions concerning our return policy, please contact us at:
info@carellogroup.com